How it works
A real medical visit. Just online.
No waiting room. A real history, a provider licensed in your state, and a decision that can be no.
Choose a medication, or take the two-minute match
Start from an area of care. If you know what you want, every medication you can add to a cart is on its own page with its price. If you don't, a two-minute match — your state, your age, your goals — suggests two or three options a provider is likely to consider. Either way you land on the medication's page, with its price and its FDA status stated plainly.
Add it to your cart and pay for the visit
The price on the page includes a $32 provider consultation. The rest is the medication and shipping, if prescribed. Every medication in your cart is its own visit.
A licensed provider sees you, then a pharmacy fills it
A provider licensed in your state reads your history and decides, including no. If they prescribe, a licensed pharmacy in our clinical partner's network ships it to you. If they decline, the medication portion is refunded automatically; the consultation is not, because the visit took place.
When the answer is no
Sometimes the safe answer is an in-person doctor.
Some histories can't be treated safely online — certain heart conditions with ED medication, certain thyroid histories with GLP-1s, pregnancy with several of the medications we work with. When that's you, the visit ends with a clear explanation and a pointer to the right kind of care.
Fulfillment
How the medication actually reaches you
If your provider prescribes, a licensed US pharmacy in our clinical partner's network dispenses and ships it. We do not sell, hold or dispense medication.
Compounded semaglutide, tirzepatide and liraglutide are not prescribed in Ohio or Washington, and we have no other weight-loss medication to offer there, so weight-loss care isn't available in either state.
No separate delivery charge
Shipping is included in the price on the page — the price you see is the price at checkout.
The pharmacy's label
Your medication comes from the pharmacy that fills your prescription, with that pharmacy's name on the label.
The pharmacies in the network are listed by name on partner pharmacies, with what we have verified about each — and what we are still confirming.
After your visit
Care continues. Charges don't, unless you ask.
Message our care team
Questions can be sent from your portal. They are read by our care team, not by the clinician who saw you, so a message doesn't replace a visit with your provider.
The strength is the provider's call
Your provider decides which strength, if any, is appropriate for you. If they prescribe a lower strength than the one you paid for, we refund the difference automatically. If they prescribe a higher strength, we ask you to approve the difference in price before the higher-strength order can move forward, and nothing more is charged without your approval. If you decline, we ask your provider to review whether the strength you paid for is appropriate; if they do not prescribe it, the item is not sent and the medication portion is refunded.
No auto-refills
A refill starts with a check-in you request from your portal. A provider reviews it. Nothing ships or is charged unless you ask.
Ready when you are
Start with the two-minute match, or go straight to a medication. Prices are on the page before you answer anything: the medication portion stands only if prescribed and is refunded automatically if it isn't; the $32 consultation is not.