The rules we hold ourselves to, written down.

Google, Meta and TikTok will not run ads for a telehealth business that prescribes without it, and the certification reviews licensure, pharmacy relationships, prescribing practice and site claims. Application is in preparation; it takes several weeks to a few months. No paid acquisition begins before it is granted.

A provider may only treat a patient located in a state where that provider is licensed. It is the first question of every visit, before any health information is collected, and an unlicensed state ends the visit immediately rather than after twenty questions. The same check runs again on the server, so it holds even if the browser is bypassed.

Our providers do not prescribe controlled substances of any DEA schedule through this platform — no phentermine or other scheduled weight-loss stimulants, no testosterone, no benzodiazepines, no stimulants. Nothing in our catalogue is a scheduled drug, and if that ever changed it would require DEA-audited prescribing software we would have to buy first. Naming the drugs is deliberate: it is more useful to someone shopping for them than a general policy line.

Compounding is legitimate for combinations that no manufacturer sells — a topical pairing, a blended formula. It is not legitimate for copies of drugs you can already buy, which is why we do not offer compounded semaglutide or tirzepatide. Where a treatment here is compounded it says so on its own page, alongside the fact that compounded drugs are not FDA-approved.

Nothing in this product asserts that you have been assessed, approved, or found eligible. A completed intake is 'ready for provider review' and says exactly that. The previous site stamped 'Assessed ✓' on medications in a shopping cart; that word does not exist in this codebase.

Prescription medication cannot be added to a basket and checked out. Every call to action on this site leads to a visit. That is an architectural decision, not a setting — there is no checkout to turn on.

We never say “FDA approved” as a badge. FDA labelling is cited as a source where it is the source. Efficacy claims require a number, a comparator and a citation, or they do not appear — which is why this site describes how medications work rather than promising what they will do for you.

Every line of copy and every image here is ours. No competitor's product photography, no lifted marketing copy, no registered marks belonging to anyone else. Our imagery is unbranded by design — the vessels you see depict a form, never a manufacturer's product.

Intake answers never enter a URL, a query string, or an analytics event. Funnel measurement records step identifiers only — never an answer, never an email, never a condition tied to a person.

Any vendor touching protected health information — hosting, database, email, pharmacy — needs a signed BAA before real patient data flows. Vendors are selected on that basis, and the list is finalised as part of launch readiness rather than after it.

The intake question sets, the contraindication knockouts and the decline language are written to mirror real screening practice, and they are marked in the code as requiring sign-off by a licensed physician before a single real patient sees them.